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Canadians benefit from mortgage relief measures through FCAC’s actions
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Opening statement to the Standing Committee on Industry and Technology (INDU) by Commissioner Shereen Benzvy Miller
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Opening statement to the Standing Committee on Industry and Technology (INDU) by Dr. Supriya Syal, Deputy Commissioner, Research, Policy and Education
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Canadians now have a single external complaints body for banking
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Canadians encouraged to talk money as FCAC launches Financial Literacy Month 2024
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Financial Literacy Month launch event From: Financial Consumer Agency of Canada
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FCAC welcomes new mandate to oversee Canada’s Consumer-Driven Banking Framework
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Opening statement to the House Finance Committee (FINA) by Interim Commissioner Werner Liedtke
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Opening statement to the Senate Standing Committee on National Finance (NFFN) by Interim Commissioner Werner Liedtke
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Shaping the Future in an Evolving Financial Marketplace — Opening remarks by Interim Commissioner Werner Liedtke
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Speech regarding the Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances
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Financial Literacy Month 2023: Managing Your Money in a Changing World
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Designation of Canada’s single external complaints body for banking
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Financial Consumer Agency of Canada publishes industry guideline to help protect Canadians with existing mortgages
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Backgrounder: Financial Consumer Agency of Canada Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances
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Media availability on the Guideline on existing consumer mortgage loans in exceptional circumstances
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Speech given by Jason Bouzanis, Assistant Commissioner, Public Affairs — Financial Education Day of the Autorité des marchés financiers
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Strong consumer protection and consumer education will be important for open banking in Canada
FCAC survey shows Canadians’ knowledge and understanding of open banking is low
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FCAC launches call for applications for Canada’s single external complaints body for banking
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Statement by FCAC Commissioner: Making change that counts this International Women’s Day
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Speech by Commissioner Judith Robertson ̶ CPA Canada Mastering Money Conference
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Statement to entities engaging in crypto-asset activities or crypto-related services
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Speech by Commissioner Judith Robertson for the Launch of Financial Literacy Month
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Financial Literacy Month 2022 Kick-Off
Financial Consumer Agency of Canada and organizations across the country focus on advancing the National Financial Literacy Strategy and helping Canadians manage debt.
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Financial Literacy Month virtual launch event From: Financial Consumer Agency of Canada
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Impartial and effective complaint handling is an important contributor to consumer protection and enhances consumer confidence in financial institutions and the financial system.
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Starting June 30, Canadians will benefit from new and enhanced protections in their dealings with banks. The protections fulfil commitments made by the federal government in 2018 to introduce a new Financial Consumer Protection Framework (Framework) in the Bank Act.
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Today, the Financial Consumer Agency of Canada (FCAC) released the results of a mystery shopping exercise conducted at Canada’s 6 largest banks.
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FCAC’s role is to protect consumers of financial products and services and we do that by overseeing compliance by federally regulated financial institutions with consumer protection and market conduct requirements.
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Breaking gender bias in the financial world
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As many of you know, the mandate of the Financial Consumer Agency of Canada — or FCAC — is to protect financial consumers.
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I’m Judith Robertson, the Commissioner of the Financial Consumer Agency of Canada.I’m delighted to be with you to launch the 2021 edition of Financial Literacy Month.
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Today, FCAC Commissioner Judith Robertson is launching the 11th annual Financial Literacy Month at a national virtual event, bringing together people and organizations from across the country that share a commitment to advancing financial literacy in Canada.
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Judith Robertson, Commissioner of the Financial Consumer Agency of Canada (FCAC), will launch the 11th annual Financial Literacy Month at a virtual event on Monday, November 1 at 1:00 p.m ET.
